Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website located atseansautorepair.net (the “Site”), operated by Sean’s Auto Repair & Sales (“we,” “us,” or “the shop”). By accessing or using the Site, you agree to be bound by these Terms.

Scope: These Terms apply only to your use of the website. Actual vehicle purchases, repair services, and related transactions are governed by separate written agreements executed at the shop (e.g., Motor Vehicle Purchase Contracts, repair work orders, and written estimates).

Authority: If you are using the Site on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.

The Site IS for:

• General information about our services, location, and hours
• Browsing our current used vehicle inventory
• Submitting contact and appointment request forms
• Reviewing our policies, warranty information, and FAQ

The Site is NOT:

• An e-commerce platform — you cannot purchase a vehicle or pay for repairs through the Site
• A source of binding offers, quotes, or price guarantees
• A real-time reflection of inventory availability — vehicles may sell between listing updates
• Legal, financial, or professional advice of any kind

Conflict rule: If there is any conflict between information on the Site and the terms of a signed contract or a live conversation with shop staff, the signed contract or live conversation controls.

Form submissions are requests for contact, not confirmed appointments. When you submit a form through the Site, you are requesting that we reach out to schedule or discuss services. A submission does not guarantee an appointment slot or obligate either party.

Our standard process:

1. Inspection — We inspect the vehicle and diagnose the issue.
2. Written estimate — We provide a written estimate before any work begins.
3. Your approval — Work begins only after you approve the estimate.
4. Completion — We complete the authorized work and notify you for pickup.

If additional work is discovered during the repair, we will contact you for approval before proceeding. We will never perform unauthorized work on your vehicle.

Estimate validity: Written estimates are valid for 30 days from the date of issue unless otherwise noted. Parts pricing and availability may change after that period.

Listings do not reserve vehicles. A vehicle shown on the Site may have been sold, may be pending sale, or may have had its pricing or details changed since the listing was last updated. Displaying a vehicle on the Site does not constitute an offer to sell.

All vehicle purchases are governed by a signed Motor Vehicle Purchase Contract executed in person at the shop. That contract — along with all applicable Massachusetts law — controls the terms of the sale, not the website listing.

Your rights at purchase:

• Full written disclosure of the vehicle’s condition, mileage, and known defects as required by 940 CMR 5.00
• Massachusetts used vehicle warranty (duration depends on mileage and model year)
• Right to a pre-purchase inspection by a mechanic of your choosing
• 7-day post-purchase inspection period

All prices displayed on the Site are in U.S. Dollars (USD) and, unless expressly stated otherwise, exclude:

• Massachusetts sales tax (currently 6.25%)
• Title and registration fees
• Documentation fees (if applicable)

Prices are subject to change without notice. We make every effort to keep pricing accurate, but errors can occur. If we discover a pricing error on a listing, we will notify you before finalizing any agreement. A listed price does not obligate the shop to honor that price if it is the result of a typographical or data-entry error.

Availability of vehicles, parts, and appointment slots shown on the Site is approximate and not guaranteed. Contact the shop to confirm current availability.

Master Offer Terms.

Pricing shown in any Sean’s Auto Repair & Sales advertised offer is astarting price for most passenger vehicles based on standard parts and standard labor times. Final pricing is determined by vehicle make, model, condition, and required scope, and is provided in writing on a printed estimatebefore any work begins.

Offers must be mentioned when booking (by phone, message, or in person at drop-off). Discounts cannot be applied retroactively after the invoice is closed. Offerscannot be combined with each other or with any other discount, coupon, or service-package promotion, unless we explicitly agree in writing.

Massachusetts state sales tax (6.25%), shop supplies, and disposal fees arenot included in advertised prices unless explicitly stated. Customer-supplied parts are not eligible for any advertised offer unless the offer specifically permits them.

Sean’s Auto Repair & Sales reserves the right to refuse service, decline repair on safety grounds, or revise pricing if vehicle condition or scope warrants. In every case, the customer is notified in writing and authorizes any change before work proceeds. Offers are subject to bay availability and may be modified or withdrawn at any time without notice.

All paid repair work is backed by Sean’s Auto’s12-month / 12,000-mile parts and labor warranty, tied to the vehicle VIN andtransferable to the next owner if you sell the car within the warranty period. Vehicle abuse is the only exclusion. See Section 07 — Warrantiesbelow for full terms.

Offer-specific terms.

The following offers each carry the master terms above plus the additional, service-specific terms shown on each offer post and at drop-off:

• Oil Change — starting at $65 (full synthetic, oil + filter). Most cars; vehicles requiring more than 5 quarts, OEM-spec or specialty filters, or factory-fill oil specifications (e.g. dexos2, BMW LL-04, Mercedes 229.5, diesel-grade) are quoted separately. Disposal fee and tax not included.
• Tire Service — $15 flat tire repair. Single patch-and-plug repair on standard passenger or light-truck tires that meet DOT and Sean’s Auto safety criteria. Tires that fail safety criteria (sidewall damage, run-flat structural damage, tread within 2/32" of wear bars, multiple punctures, shoulder-zone punctures) cannot be safely repaired per RMA Tire Repair Standards; replacement quoted separately. New tires, valve stems, TPMS service, and run-flat repairs not included.
• AC Recharge — from $119 / $399. $119 base for most R-134a-equipped vehicles (typically pre-2015), $399 for R-1234yf-equipped vehicles (typically 2015+). Refrigerant cost — not labor — drives the price difference. Recharge only. Compressor, condenser, expansion valve, blend door, heater core, and cabin filter work quoted separately. AC recharge is not a long-term repair on a leaking system.
• Wheel Alignment — starting at $89.99. Four-wheel precision alignment on most passenger vehicles. Heavy-duty trucks, lifted/lowered vehicles, aftermarket suspensions, and alignments requiring camber/caster adjustment kits or shims are quoted separately. Does not include tire rotation.
• Brake Service — starting at $299 per axle. Pad replacement on a single axle (front OR rear) with standard semi-metallic or ceramic pads. Customer-supplied parts not eligible. Rotors, calipers, brake hoses, brake fluid flush, parking brake adjustment, ABS service, and electronic parking-brake servicing are quoted separately. Premium pad upgrades, heavy-duty truck applications, and caliper bracket replacement are quoted separately.
• Tune-Up — $20 off labor. Discount applies to labor on a standard tune-up service (plugs, ignition inspection, air filter, fluid top-off, throttle body cleaning if needed, multi-point inspection). Discount is on labor only — parts, shop supplies, and tax are not discounted. Vehicles requiring extensive parts replacement (coil packs, ignition coils, oxygen sensors, vacuum hose replacement, intake manifold service) are quoted separately. One use per vehicle per offer period; not transferable.

Massachusetts consumer law. Nothing in any advertised offer waives your rights under Massachusetts consumer protection law, including MGL Chapter 93A (the MA Consumer Protection Act). If you believe an advertised offer was misapplied, contact us first — we will make it right whenever the issue is on our end.

Offer void where prohibited. Pricing subject to change without notice. Final scope, pricing, and terms shown on the printed estimate before any work begins.

Used Vehicle Warranty (940 CMR 5.00)

Massachusetts law requires dealers to provide a warranty on used vehicles based on the vehicle’s mileage and model year:

• Under 40,000 miles: 90 days or 3,750 miles, whichever comes first
• 40,000 – 79,999 miles: 60 days or 2,500 miles, whichever comes first
• 80,000 – 124,999 miles: 30 days or 1,250 miles, whichever comes first

Vehicles with 125,000 miles or more are not required to carry a written dealer warranty under 940 CMR 5.00, but the implied warranty of merchantability still applies to every dealer sale in Massachusetts. Under MA law, no dealer sale can be made on a true “as-is” basis, and any such contract language is void. Full known-defect disclosure is provided at point of sale.

Repair Warranty

Our standard repair warranty covers 12 months / 12,000 miles (whichever comes first) on both parts and labor for work performed at the shop. This is our standard policy and applies unless a different warranty term is stated in writing on your work order.

The repair warranty does not cover:

• Damage caused by accident, misuse, neglect, or unauthorized modification
• Normal wear-and-tear items (brake pads, wiper blades, belts, etc.) beyond their expected service life
• Failures caused by pre-existing conditions not related to the repair performed
• Consequential or incidental damages (e.g., towing, rental car costs) unless required by law

Prohibited conduct. You agree not to:

• Submit false, misleading, or fraudulent information through any form on the Site
• Send spam or automated submissions through contact or appointment forms
• Scrape, crawl, or programmatically extract inventory data, pricing, or other content from the Site
• Bypass or attempt to bypass Cloudflare Turnstile or any other security measure on the Site
• Probe, scan, or test the Site for security vulnerabilities without written permission
• Use the Site for any purpose that is unlawful or prohibited by these Terms
• Impersonate any person or entity, or falsely state or misrepresent your affiliation

Responsible disclosure: If you discover a security vulnerability on the Site, please report it to auto@seansautorepair.net rather than exploiting it. We appreciate responsible disclosure and will not take legal action against good-faith security researchers.

Form submission accuracy: Information you submit through the Site (name, phone number, vehicle details, description of issues) should be accurate and truthful. Inaccurate information may delay our ability to assist you.

All content on the Site — including text, graphics, logos, images, photographs, page layout, and software — is the property of Sean’s Auto Repair & Sales or its content suppliers and is protected by United States and international copyright and trademark laws.

Personal, non-commercial use only. You may view, download, and print pages from the Site for your personal, non-commercial use, provided you do not modify the content or remove any copyright or proprietary notices.

Customer reviews: Reviews displayed on the Site are sourced from Google and remain the intellectual property of their respective authors. We display them under fair use for informational purposes.

Vehicle make/model trademarks: All vehicle manufacturer names, model names, logos, and associated trademarks referenced on the Site belong to their respective owners. Their use on the Site is for identification purposes only and does not imply endorsement or affiliation.

User-submitted content: By submitting content through the Site (e.g., form messages, photos of your vehicle), you grant us a non-exclusive, royalty-free license to use that content for the purpose of providing our services (e.g., diagnosing your vehicle, responding to your inquiry).

Scope: The disclaimers and limitations in this section apply exclusively to your use of the website. They do not apply to vehicle sales, repair services, or any other transaction conducted at the shop.

Third-party links: The Site may contain links to third-party websites or services. We do not control or endorse those sites, and we are not responsible for their content, privacy practices, or availability. Visiting a third-party site is at your own risk.

Governing law: These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law provisions.

Venue: Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Massachusetts. You consent to the personal jurisdiction of such courts.

No forced arbitration: We do not require mandatory binding arbitration. You retain your right to bring claims in court, including small claims court for qualifying disputes. Your rights under MGL Chapter 93A are fully preserved.

Changes to these Terms: We may update these Terms from time to time. For minor changes (typographical fixes, clarifications), we will update the “Last updated” date at the top of this page. For material changes (new obligations, modified rights), we will provide at least 30 days’ notice by posting a prominent notice on the Site before the changes take effect.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

No waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

See also: Privacy Policy · Used Car Warranty